Jerry Harper

Jerry Harper is an experienced professional in the insurance and customer service sectors, currently serving as the Outsource Vendor Partner Manager at New York Life Insurance Company since October 2011, where responsibilities include managing relationships with key vendors. Previously, Jerry held the role of Operations Manager at APAC Customer Services, overseeing international and strategic operations for the client UPS, and managed a large team of managers and agents. Earlier in Jerry's career, the role of Assistant Manager at TeleTech involved similar responsibilities for UPS operations. Jerry holds a Bachelor's Degree in Business Administration from the University of Phoenix, earned between 2010 and 2015.