Adam McCulloch

Adam McCulloch is an experienced professional in the financial services sector, currently serving as the Mortgage Operations & Intermediary Governance Lead at Newcastle Building Society since May 2022. Previously, Adam held roles such as Quality Officer at Northumbria Police, Continuous Improvement & MI Analyst at True Potential LLP, and Quality Consultant at Virgin Money, where responsibilities included ensuring compliance with regulatory lending guidelines and conducting quality assurance for complaint cases. Adam's early career included positions at Northern Rock, focusing on risk monitoring and customer service. Adam's comprehensive background in quality assurance, regulatory compliance, and customer relations underscores a strong commitment to operational excellence.