Phil Whitfield

Phil Whitfield is an experienced IT professional currently serving as IT Management Information Manager and previously as IT Service Delivery Analyst at Newcastle Strategic Solutions since March 2019. In the role of IT Service Delivery Analyst, Phil oversees critical functions within the IT department to ensure high-quality service delivery to end users, focusing on service support and business-aligned processes. Prior to this, Phil worked as a Service Manager at DXC Technology from January 2017 to March 2019, managing incident and service operations for Ministry of Justice live services across multiple UK sites. Earlier experience includes serving as an Application Development & Test Analyst at Hewlett Packard Enterprise, where Phil collaborated in an agile team environment to transition COBOL code to Java while conducting unit testing. Phil holds a Bachelor's Degree in Game Design and Production from Northumbria University and a Higher Education Foundation Certificate in Business from Newcastle College.