Dean Bruce has a comprehensive background in IT and engineering, with experience spanning over two decades. Starting as an IT Specialist II at BD Biosciences and Becton Dickinson, Dean progressed through various roles including Vice President of Internet Architecture at LawStuff LLC and several key positions at K&R Network Solutions and Tangoe, including Senior Account Engineer and Implementation Manager. After a tenure as Sr. Engineer and Professional Services Manager at Insight, Dean took on the role of Service Manager at Jamf. Currently, Dean serves as the Director of Resolution Support Services at New Era Technology and as an Author at The Empathetic Edge, demonstrating a blend of technical expertise and thought leadership in the industry.
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