Sean Dilley

Sean Dilley is a seasoned Senior UX Content Strategist at NewRocket, specializing in optimizing content performance and enhancing discoverability within ServiceNow portals since October 2022. Previous experience includes roles as a Knowledge Administrator and Content Manager at LSEG, and Content Manager and HR Portal Manager at Refinitiv, where Sean focused on people enablement solutions. At Thomson Reuters, notable contributions included managing an extensive HR portal and advising on web communications best practices. Sean's career began at U.S. Bank and Unisys Corporation, where strategic web content and technical documentation were key responsibilities. An academic background in German Language and Literature includes an M.A. from Princeton University and a graduate research stint at the University of Vienna.