Chris Frakes is an experienced professional in customer success and sales management, currently serving as an Enterprise Customer Success Manager at Newsela since February 2018, where expertise is applied to support school districts in maximizing their use of Newsela's resources. Previous roles at CrowdTorch by Vendini and CrowdTorch by Cvent from December 2015 to January 2018 and June 2013 to December 2015, respectively, involved various positions including Customer Success Manager and Account Manager, contributing to an innovative Audience Management Platform. Earlier experience includes positions at Playbook Management International, George Washington University, D.C. United, Staten Island Tide, and Saint Peter's College, demonstrating a strong background in sales, marketing, and event management. Chris Frakes holds an M.P.S. in Sports Industry Management from Georgetown University and a BA in History from Saint Peter's College.
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