Kartik Nagarajan

With over 20 years of rich experience in Business Process Management (BPM) and Business Transformation, Kartik leads the Global Finance and Accounting Process Management, Contract Management, Commercial Processes, Supply Chain Consulting, and related Advisory and Analytics Services at Nexdigm Group. He holds the executive responsibility for the BPM and Operations Transformation services, and acts as a coach, mentor, and leader for the diverse team.

Kartik leads strategic initiatives for the business line with the vision of continually striving to improve value creation for a more extensive client portfolio. He strongly believes in cross-functional collaboration within the firm to best employ these immense capabilities within finance, contract management, analytics, process management and improvement, change management, and risk management.

With rich and diverse experience from his leadership roles with organizations like HCL, WNS, Aviva, Avaya, and WPP, Kartik has significantly bolstered the team’s capabilities. He has successfully turned around global captive and shared services operations, accelerated revenue, and delivered ROI to the stakeholders in the IT, BPO, Media, and Insurance industry verticals. Kartik has held multiple Country Head positions, and has been responsible for Operations, Services, Finance, Sales, HR, Admin, IT, and Automation. He has led global innovation initiatives, including the set up of innovation labs, digital technologies, and an India-based COE.

Kartik holds a BSc in Electronics and an MBA from Texas Tech University, Rawls College of Business. Driven to stay ahead of industry developments, he has also pursued management development from leading institutes like the Indian Institute of Management Calcutta (IIM C) and INSEAD.

Resonating his keen interest in business improvement through digital innovations, he has contributed to industry thought leadership around ‘the future of Digital Transformation’, by speaking at forums organized by NASSCOM, CII, and Deloitte among others.