Lorena Alejandra Flores Marques

Lorena Alejandra Flores Marques is a seasoned professional with a diverse background in marketing operations and customer relationship management. Currently serving as CRM Manager at NexGen Cloud since April 2024, Lorena has previously held key positions including Marketing Operations Manager at Fresh Relevance and Founder of Restaurantechs, a scalable Platform-as-a-Service aimed at enhancing customer satisfaction in the restaurant industry. Lorena's experience also includes leading customer relationship management at Huma, a global health technology company, and consulting for DRS, an alternative legal services provider. Early career roles include Executive Assistant at the Embassy of the Dominican Republic in London and a Finance Operations intern at BAT. Lorena holds multiple degrees, including a Bachelor's in Business Administration and Management and a Diploma in Marketing from Universidad Metropolitana, along with a recent diploma in EmprendeTECH from IESA.