Denise Esser

Denise Esser is an experienced operations service delivery manager currently at Nexi Germany, specializing in projects and automation since August 2022. Previous roles include serving as a solution delivery manager at Diebold Nixdorf where responsibilities encompassed solution operations in payment and digitization from April 2018 to July 2022. Prior experience includes significant positions in service management at Smartfrog, CBS GmbH, and ClickandBuy Services AG, focusing on customer service processes, operational crisis management, and team leadership across various aspects of accounts receivable and collections. Denise's career spans over two decades in diverse roles, starting as an accounting clerk and progressing through various leadership positions, underpinned by a vocational diploma and other educational qualifications in business management and accounting.