Alberto Poggio

Alberto Poggio is an experienced professional in customer operations and services, currently serving as Head of Customer Operations for Merchants Services at Help Line S.p.A. - Nexi Group since June 2021. Prior to this role, Alberto held the position of Head of Phone Collection Platform at MBCredit Solutions from March 2019 to May 2021. Alberto's extensive background in the BPO Financial Services sector includes various positions at Comdata SpA from October 2008 to February 2019, including Operations Supervisor, Responsabile Processi, and Customer Care roles. Earlier in Alberto's career, a position as Product Manager Assistant at F.LLI GANCIA was held from March 2007 to September 2008. Alberto Poggio holds a Laurea in Scienze della Comunicazione with a focus on communication and marketing from Università degli Studi di Torino, completed in 2006, along with a secondary education diploma from Liceo Scientifico obtained in 1999.