Tsvete Gornenska

Tsvete Gornenska currently serves as a Salesforce Marketing Cloud Admin at Nexo since September 2023. Previous roles include Senior Solutions Engineer and Training Specialist at Salesforce, where responsibilities involved designing and delivering technical training sessions with an impressive average customer satisfaction score of 4.8/5. Prior experience as a Senior Technical Support Specialist at DIGITALL involved resolving over 2,000 tech support tickets for Datorama Admin users, along with designing training for new hires. Tsvete also worked as a Senior Technical Support Specialist at Sutherland, addressing Google Workspace tech support cases, and initially served as a Technical Support Representative for the same company. Educational background includes a Bachelor's degree in Arts, Entertainment, and Media Management from Stenden, along with an exchange semester focusing on marketing and audiovisual production at IADE, and a high school diploma in English language and literature.