Laura Herrero Poza

Laura Herrero Poza is an experienced Front End Developer currently working at NEXT DIGITAL HUB since May 2020, following a role as a Junior Front End Developer. Prior to this, Laura gained expertise in Workforce Management at Teleperformance España, where responsibilities included planning and analyzing contact center campaigns, managing agent schedules, and improving results through departmental collaboration. Laura's earlier experience at Telepizza encompassed various customer service roles, culminating in a supervisor position overseeing contact center operations and performance analysis. Laura holds a Front-End Developer degree from Adalab and a degree in Primary Education from Universidad Rey Juan Carlos.