Shauna Zotta is a skilled claims management professional with extensive experience in the insurance industry. Currently serving as General Liability Claims Manager at Next Insurance since May 2021, Shauna previously held roles at Sedgwick as Team Lead Supervisor and at Farmers Insurance in various capacities, including Regional Liability Supervisor and Field Liability Supervisor, where responsibilities involved leading successful teams of adjusters and implementing effective change management strategies. Additional roles at Farmers Insurance encompassed Specialty Liability Adjuster, Total Loss Specialist, Med Pay Adjuster, and Agency Support, all contributing to a comprehensive skill set in claims evaluation, negotiation, and policy support. Shauna holds a Bachelor's degree in Finance from the University of Central Missouri.