Magdalena Michalak

Magdalena Michalak is a seasoned professional in technical writing and content management, currently serving as a Senior Technical Writer at Next Matter since March 2023. Previously, Magdalena held positions as Content Manager and Technical Writer at Payoneer Germany, where the focus was on simplifying online payments for merchants. Experience also includes a role as Senior Technical Writer at Atlassian, documenting the Jira Server universe, and roles at Bynder and Exact, where documentation development and help file creation were key responsibilities. Earlier experience at IBM involved leading the Executive Briefing Center team and producing technical documentation, while initial work included copywriting at Feniks Media Group and teaching English at Accent School of English. Educational qualifications include a Master's degree in English Language and Literature from Jagiellonian University and a post-diploma in UX from Uniwersytet SWPS.