Rosen Radev

Rosen Radev has a strong background in customer care and technical support. Rosen started their career in 2011 as a Call Center Agent at Mellon Buglaria, where they gained experience in obtaining client information and determining eligibility. In 2015, they joined Sixty K Ltd as a Technical Support Agent, where they provided excellent support and customer care services to end users. Rosen also handled customer inquiries, managed complaints, and assisted with orders and sales tasks. Rosen then progressed to the role of Team Leader within the same company, where they supervised a team. In 2017, they joined Interoute as a Tech Support Engineer, focusing on providing technical assistance to customers. Currently, Rosen is serving as the Head of Customer Care at Next Solutions Bulgaria since November 2019. Overall, Rosen has demonstrated their ability to provide exceptional customer service and technical support throughout their career.

Rosen Radev completed their high school education from 2005 to 2009 at the Professional Gimnasium for Fashion and Tourism. Rosen earned a High School Diploma with a specialization in Tourism and Travel Services Marketing Operations.