Luiza Siqueira

Luiza Siqueira is an experienced customer success professional with a background in client relations, onboarding, and satisfaction management. Currently serving as a Junior III Customer Service Analyst at Nextar since April 2023, Luiza has held progressive roles focused on onboarding, omnichannel support, and client journey improvement. Prior experience includes working as a Customer Success Analyst at Rede Asta, where Luiza developed customer journeys and provided technical support. Additional roles at BRZ Empreendimentos, Sebrae, FGV Brazil, and Accenture Brasil have equipped Luiza with skills in client interaction, problem resolution, and service improvement. Luiza holds a Bachelor’s and Teaching degree in Social Sciences, specializing in Sociology and Anthropology from the Universidade Federal Fluminense.