Kaj Kloezeman

Kaj Kloezeman is an experienced professional in customer service management, currently serving as Head of Customer Service at nextbike since April 2024. Prior to this role, Kaj held the position of Customer Care Team Lead at TIER Mobility from January 2021 to April 2024 and served as Head Of Customer Service (Interim) at Dive from June 2020 to January 2021. Kaj's previous experience also includes a role as Customer Service Team Lead at Circ and a Senior Customer Service Representative position at Marley Spoon. Early career experiences include working in customer service at foodora and as Operations Team Lead at Albert Heijn, where responsibilities encompassed team management, performance reviews, and logistics. Kaj holds a Bachelor's degree in Social Work from Windesheim and a degree as a Teacher's Assistant from ROC Friese Poort.