Abhinav Verma

Abhinav Verma, a certified Scrum Product Owner (CSPO) and Scrum Master (CSM), currently serves as the Head of Ecommerce & Customer Service at Phoon Huat, leading digital commerce for brands such as RedMan and Le Petit Depot. With extensive experience in e-commerce, Abhinav has held various leadership roles, including Founder & Director of AV Consumer Products & Retail Partners Pte Ltd, and Head of Growth D2C Ecommerce ASEAN at Reckitt, where significant advancements in customer acquisition and retention were achieved. Previous positions include Omni Channel Manager at lululemon and Levi Strauss & Co., focusing on digital transformation and e-commerce optimization across Asia, the Middle East, and Africa. Abhinav's educational background includes an MBA in Finance and Marketing from Great Lakes Institute of Management and a Bachelor's in Management Science from Devi Ahilya Vishwavidyalaya.