Aya Hassan

Medical Claims Assistant Team Leader at Nextcare

Aya Hassan is a seasoned medical claims professional with extensive experience at NEXtCARE since August 2015, currently serving as a Medical Claims Assistant Team Leader and previously as a Senior Medical Claims Officer specializing in retrospective audits. Aya has a strong background in managing complex cases, leading teams in medical projects, and ensuring accurate claims processing. Prior to NEXtCARE, Aya worked as a Pharmacy Manager at Dr. Ismail Pharmacy and as a Pharmacist at Dr. Sarah Nabil Pharmacy, where responsibilities included managing pharmaceutical inventory and dispensing medications. Aya holds a pharmacy degree from Misr International University, completed in 2011.

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Nextcare

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Nextcare is the leading “Third Party Administrator” (TPA) for the insurance industry in the GCC & MENA region. Since its establishment in 1999, the company specializes in providing complete health insurance management and administration services to insurers and other healthcare payers providing the perfect balance between the best customer service and the maximum cost optimization in addition to compliance with regulators. Nextcare operates the region’s first 24/7 medically staffed and multilingual call center for a direct and partner network allowing cashless access across various countries. With more than 4 Million members under management, the company administers an annual portfolio of over USD 1 billion claims in value and 8.5 million claims in volume for more than 120 clients including insurance companies and self-funded schemes. Being a member of the renowned Allianz Group, Nextcare creates and tailors health insurance management programs covering Customer Service, Risk Assessment Solutions, Managed Care Services, Software Solutions and Added Services. Nextcare employs more than 1,100 employees located in its branches in the UAE, Lebanon, KSA, Egypt, Bahrain, Oman, Qatar, Kuwait, Morocco and Tunisia. Awarded “TPA of The Year"​ Award at the 3rd Middle East Insurance Industry Awards 2016.