Syed Zohaib Nasir

Syed Zohaib Nasir is a skilled customer care professional with over six years of experience in the healthcare industry, currently serving as a Customer Care Officer at Nextcare since June 2017. In this role, Syed joined the Second Medical Opinion (SMO) team, assisting patients in navigating the process of seeking second opinions and addressing their inquiries. Previously, Syed held positions as a Senior Care Centre Agent and Care Centre Agent, where responsibilities included responding to inquiries, scheduling appointments, adjudicating medical claims, and ensuring customer satisfaction through effective resolution of queries. Prior to Nextcare, Syed worked as a Medical Sales Officer at Barrett Hodgson Pakistan (Pvt) Ltd, promoting medications to healthcare professionals. Syed holds a Doctor of Pharmacy (Pharm.D.) degree from the University of the Punjab, completed in 2015.