Daniel Valencia

Daniel Valencia is an experienced IT professional with a strong background in support roles within the healthcare sector. Currently serving as a Helpdesk Support Specialist at NextCare Urgent Care since March 2021, Daniel provides technical assistance for over 170 clinics and administrative teams, ensuring high levels of First Call Resolution and customer service. Previous roles include IT Support Specialist at Ironwood Cancer and Research Centers, where support encompassed clinical and administrative staff, and PC Technician at District Medical Group, focusing on desktop hardware and software issues. Daniel also has a history with Valleywise Health as a Service Desk Analyst I, supporting clinical staff in a transition to EPIC software. Educational qualifications include an Associate of Science in Computer Information Systems from Mesa Community College and a Certificate of Completion in Computer Repair/Networking from East Valley Institute of Technology.