Alessandro Pinna

Alessandro Pinna has a diverse work experience spanning various industries. Starting in 2013, they worked as a Duty Manager at Qbic Hotels, where they were responsible for the day-to-day operations, staff training, and ensuring compliance with health and safety regulations.

In 2016, Pinna joined Ovolo Hotels as a Guest Service Agent, where they provided excellent customer service and assisted guests with their needs.

From 2018 to 2020, they worked as a Reservations Coordinator at Solotel, Australia's Most Diverse Hospitality Group. Here, they managed reservations and ensured smooth communication between customers and the hotel.

In 2020, Pinna joined BizCover as an Application System Support Analyst, responsible for providing L1/L2 support, identifying system bugs, and automating tasks.

Currently, they are working at NextGen as a Senior Customer Success Manager. Alessandro'sresponsibilities include managing customer relationships and ensuring the success and satisfaction of clients.

Throughout their career, Pinna has demonstrated strong problem-solving skills, attention to detail, and a customer-centric approach.

Alessandro Pinna obtained a Bachelor's degree in Business Information Systems from the Australian Institute of Higher Education, which they attended from 2017 to 2020. Alessandro also obtained a certification in HTTP Essential Training from LinkedIn in July 2021.