Alok Thapamgr

Alok Thapamgr has a diverse work experience spanning several roles and industries. In 2016, they worked as a Help Desk Support at Sharda IT Service Pvt Ltd, where they provided technical support to customers. From 2017 to 2019, Alok was a Team Leader at Hungry Jack's Australia Pty Ltd, demonstrating their leadership abilities. In 2019, they transitioned to a Help Desk Support Analyst role at BRR Technology Solutions, where they provided technical assistance to customers. Alok then worked as a Covid Response Officer at Histopath Diagnostic Specialists from March to September 2022, contributing to the pandemic response efforts. More recently, in 2022, they served as an IT Support Technician at Sonic Human Resourcing, providing IT support to the organization. Currently, Alok holds the role of a Level 1 HelpDesk | Product Support Analyst at NextGen, where they assist with product support and troubleshooting.

Alok Thapamgr completed a Bachelor's degree in Information Technology from Victoria University Sydney from 2019 to 2021. Prior to that, they obtained a Diploma in Information Technology from Strathfield College Sydney Australia, which they completed from 2017 to 2019. In addition to their formal education, Alok also obtained a certification in CCNA from Cisco in May 2022.