Ana Ascasso Orbezua

Sr. Manager Of CSM at Nexthink

Ana Ascasso Orbezua has accumulated extensive experience in customer success and account management throughout their career.

Ana most recently worked at Nexthink as the Manager of CSM South&Meta since March 2022. Prior to this, they were a Customer Success Manager for IBERIA & LATAM at Nexthink from May 2021 to March 2022.

Before joining Nexthink, Ana worked at Broadcom Inc. as a Senior Principal Customer Success Manager from January 2019 to May 2021. In this role, they focused on providing value-added solutions to customers and building strong relationships at the C-level.

From May 2014 to January 2019, Ana was a Senior BTA at CA Technologies, where they played a crucial role in translating customer needs into comprehensive technology solutions and supporting strategic account plans.

Prior to CA Technologies, Ana worked at Dynatrace as a CSA Spain-Portugal from May 2011 to May 2014. Ana'sresponsibilities included maintaining and growing maintenance revenue and services for the company's APM solution.

Ana also gained experience at Information Builders as an Account Manager from May 2008 to May 2011 and at Compuware in various roles, including Account Manager ADM, Presales Support Coordinator, and Presale QA Tools, from June 2000 to April 2008.

Ana began their career at GFI Informatica as a Mercury Presale from 1998 to 2000.

Throughout their career, Ana has consistently demonstrated their customer-oriented approach, ability to build trusted relationships, and talent for coordinating teams towards shared goals.

Ana Ascasso Orbezua obtained their Licenciada degree in Informatica from the University of Deusto, where they studied from 1989 to 1995. Ana also completed a Postgrado in Dirección Estratégica de la Innovación from Universitat Oberta de Catalunya, which they pursued from 2019 to 2020.

In addition to their formal education, Ana has obtained several certifications. Ana completed a Cloud Computing course from Google Actívalte in November 2020. In August 2020, they earned certifications in API Designer and API Security Architect from API Academy. In March 2020, Ana obtained a Postgrado en Dirección Estratégica de Innovación from EducaciOnline.

Furthermore, Ana has obtained certifications throughout their career, including a PEOPLE LIKE ME AMBASSADOR certification from WISE in September 2017, a DevOps Training certification from Quint in May 2017, and a SOLUTION SELLING certification from SPI SALES in May 2008. Ana also holds certifications in API Designer from API Academy and Power Messaging from Corporate Vision, Inc. Additionally, Ana is listed as having a SAFE Certification from Scaled Agile, Inc, though the specific date of obtaining this certification is not provided.

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Timeline

  • Sr. Manager Of CSM

    January 1, 2024 - present

  • Manager Of CSM South&meta

    March, 2022

  • Customer Success Manager Iberia Latam

    May, 2021

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