Uwe Janotta

Uwe Janotta has a diverse work experience spanning various industries. Uwe currently works at Nexthink as a Sales Operations Specialist, where they are responsible for controlling all closed won business and maintaining proactive and responsive customer relationships. Prior to that, they worked at Salesforce.com as a Colleacions Analys for a year.

Uwe also has experience in customer service, having worked at Helen of Troy as a Customer Service Specialist. In this role, they processed sales orders, monitored shipments, managed customer claims, and liaised with sales managers and the accounting department.

Uwe also worked at Autodesk as a Client Service Specialist for four years, where they provided support to clients. Before that, Uwe completed a French language course at Proactif Personnel SA.

One of Uwe's significant roles was as a Residence Manager at the Swiss Hotel Management School, where they supervised and managed the Residence Management Team for eight years.

Uwe'searliest work experience was as a Key Account Sales Manager at Paxar, where they were responsible for managing key accounts and their production factories, including order entry, complaint processing, and credit advice.

Overall, Uwe Janotta has gained a range of skills and expertise in sales operations, customer service, client support, and team management throughout their career.

Uwe Janotta completed their education in 2002, obtaining a degree in Industriekaufmann with a specialization in Betriebsmanagement und -verwaltung from Membrana GmbH Wuppertal. In addition to their formal education, they also obtained various certifications throughout their career. These certifications include Nexthink Infinity Fundamentals from Nexthink in May 2023, Communication Fundamentals from Lynda.com in October 2016, Leading with Emotional Intelligence from Lynda.com in October 2016, Customer Service Fundamentals from Lynda.com in June 2016, Customer Service over the Phone from Lynda.com in June 2016, Quick Fixes for Poor Customer Service from Lynda.com in June 2016, and Certified KCS (Knowledge Centered Support) Publisher, which they obtained in February 2015, although the institution providing this certification is unknown.