EC

Emerson Charles Castro

Customer Service Officer – SME | Employee Benefits | Corporate Solutions at Nexus Insurance Brokers

Emerson Charles Castro is a seasoned insurance professional with extensive experience in customer service and corporate solutions. Currently serving as a Customer Service Officer at Nexus Insurance Brokers LLC since July 2023, Emerson previously held the position of POS Medical Officer at Takaful Emarat-Insurance (P.S.C) from March 2021 to June 2023, where responsibilities included processing client queries and managing medical card quality. Emerson's earlier roles include Client Administrator and Sales Coordinator at Axis Insurance Brokers LLC, focusing on policy administration and sales coordination, and Account Executive at Links Insurance Brokers LLC, specializing in medical insurance inquiries for corporate clients and SMEs. Emerson's career began at Banco de Oro, Universal Bank, Inc. as an Accounting Officer and Client Service Associate. Emerson holds a Bachelor of Business Administration in Marketing from Centro Escolar University, earned in 2007.

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