Emma Capewell

Head Of Customer Service at NFP Europe

Emma Capewell started their career as a Group Life Administrator at Lutine Assurance Services Limited in November 2000 before moving up the ranks to become the Head of Customer Service at NFP Europe. Emma has extensive experience in business development, account management, team leadership, and scheme underwriting. Emma has a strong background in managing key intermediaries, developing new products, and providing support to both internal teams and external clients. Their experience also includes managing new business teams, recruitment, training, and maintaining tight turnaround targets for work processed. Emma's educational background includes studies at Cockshut Hill and Solihull College.

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