Jade Towner

Jade Towner is an accomplished professional with extensive experience in the insurance sector, currently serving as Regional Regulatory Controller at NFU Mutual since June 2020, where responsibility includes oversight of the regulatory framework across 36 agencies in the South East. Prior to this role, Jade worked at Direct Line Group from February 2016 to June 2020, where responsibilities varied from ensuring quality assurance as part of the Quality Assurance Team to handling and validating motor claims in positions as Senior Counter Fraud Investigator and Counter Fraud Investigator. Earlier experience includes serving as FNOL Team Coach and FNOL Motor Claims Handler at Prospect Legal Ltd, where Jade provided coaching, auditing, and first response claims management. Jade's career is supported by educational background from Hillview School for Girls.