John Lamswood

Customer Services Strategy Business Lead at NFU Mutual

John Lamswood is an experienced professional with a strong background in management consulting and business strategy. Currently serving as the Customer Services Strategy Business Lead and Business Architect at NFU Mutual since July 2017, John focuses on developing Target Operating Models to facilitate business change. Prior to this role, John consulted independently with JLT Business Solutions and held various positions at Accenture, including Management Consultant managing a Global Markets Operating Model Project. Noteworthy contributions also include leading a Mortgage Finance MI Reporting Workstream for a major retail bank and supporting project management efforts within a Global Investment Bank's PMO. John's earlier career includes roles at Deloitte and the BBC. John holds a Bachelor of Arts in History from Cardiff University, with education complemented by attendance at Torquay Boys' Grammar School.

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