Lisa Sutcliffe Cert CII is an experienced professional who has worked in various roles in customer relations and claims handling. Lisa has a strong background in leading teams, creating quality assurance frameworks, and managing complaints effectively. Lisa has settlement authority up to £50,000 and has a Managing Safely Certificate from Rospa. With over 30 years of experience in the industry, Lisa has a proven track record of delivering excellent customer service and resolving issues efficiently.
October, 2020 - present
July, 2019
Customer Relations Specialist at Pathways Community Behavioral Healthcare Inc.
Customer Relations Specialist at State of Connecticut
Customer Relations Specialist at HandCraft Linen Services
Customer Relations Specialist at Big Brothers Big Sisters of Metropolitan Chicago
Customer Relations Specialist at RoofConnect