NFU Mutual
Richard Arthur is an experienced data and intelligence analyst with a robust background in law enforcement and data quality management. Currently a Data Quality & Improvement Analyst at NFU Mutual since February 2016, Richard has held several roles within the organization, including MI Business Partner and Senior Data Analyst. Prior to this, Richard served as an Intelligence Analyst with the Force Serious & Organised Crime Unit at West Mercia Police from July 2009 to January 2016, where responsibilities included detecting serious crime and driving operational change. Earlier roles at the Bromsgrove District Police and the Force Intelligence Bureau involved identifying criminal trends and conducting research to support investigations. Richard began a career in public service as a Finance Clerk at West Mercia Police and has experience in customer service from working as a barman. Richard holds a Bachelor of Science degree in Geology from The University of Manchester.
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NFU Mutual
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At NFU Mutual, we do things differently. We take the time to understand the needs of our customers, offering personal face-to-face service through more than 295 Agency offices nationwide. And, because we’re a mutual, the people that matter to us most are our customers. When we started in 1910, our aim was to encourage farmers around Stratford-upon-Avon into the newly established farming union through cost price insurance. Before long, the business expanded beyond it's Midlands home, establishing branches across the United Kingdom. As farming diversified, so did we. Growing beyond agricultural insurance we used our life assurance, investments and pensions expertise to provide individuals and businesses with our renowned customer service. Today, our people continue to build relationships with their local communities, taking the time to understand their individual needs so that we can offer the insurance cover appropriate to them.