Raising Standards. Protecting Homeowners. The UK's leading independent new home warranty and insurance provider.

Insurance

NHBC

NHBC's headquarters in Milton Keynes, United Kingdom

The Engineering & Technical Roles team at NHBC is responsible for ensuring the quality and safety of new homes through expert technical oversight and innovative solutions. This team addresses environmental and geotechnical challenges, oversees construction quality standards, and leverages technology to enhance operational efficiency. Their expertise plays a critical role in raising industry standards and protecting homeowners through rigorous engineering practices.

Engineering & Technical Roles

The Leadership Team at NHBC is responsible for setting the strategic direction and operational oversight of the organization. Comprising key executives and experts across finance, operations, technology, and specialized fields, the team collaborates to ensure that NHBC effectively raises standards in the housing industry while safeguarding the interests of homeowners. They drive innovation, manage risks, and enhance the organization's performance through informed decision-making and leadership.

Leadership Team

The Legal and Compliance team at NHBC is responsible for ensuring that the company adheres to all legal and regulatory requirements while also managing risks associated with its warranty and insurance services. This team provides expert legal guidance, oversees compliance initiatives, and represents NHBC in litigation, ensuring the highest standards of integrity and protection for homeowners.

Legal and Compliance

The Data and Software Development team at NHBC focuses on designing, developing, and maintaining data-driven applications and systems that support the organization's mission of protecting homeowners and raising industry standards. This multidisciplinary team leverages data science, analytics, and software engineering to enhance operational efficiency, improve data integration, and deliver innovative solutions that meet the evolving needs of the housing market.

Data and Software Development

The Marketing and Communications team at NHBC is responsible for elevating the company's brand presence and driving customer engagement through strategic marketing initiatives, compelling content, and effective digital campaigns. They handle internal and external communications, manage consumer affairs, and orchestrate events to enhance stakeholder relationships and promote the value of NHBC's warranty and insurance solutions for homeowners.

Marketing and Communications

The Finance and Analytics team at NHBC plays a crucial role in driving financial strategy and ensuring robust capital management. They analyze complex data sets to provide insights that inform decision-making, enhance reporting accuracy, and optimize financial processes, all while supporting the organization's mission to protect homeowners and raise industry standards.

Finance and Analytics

The Customer Support and Experience team at NHBC focuses on delivering exceptional service to homeowners and builders, ensuring that queries and issues are resolved effectively. They play a crucial role in enhancing the overall customer journey by leading quality assurance initiatives and managing frontline support teams. Through continuous improvement projects, this team strives to elevate customer satisfaction and uphold NHBC's commitment to protecting homeowners.

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Other teams

Leadership Team

Legal and Compliance

Data and Software Development