NHS Norfolk and Waveney Integrated Care Board (ICB)
Emma Ratzer MBE serves as the Chair of NHS Norfolk and Waveney Integrated Care Board (ICB) - VCSE Assembly since July 2021 and has been the CEO of Access Community Trust since April 2012, formerly known as St Johns Housing Trust. Ratzer's previous role as Director of Services at St Johns Housing Trust from 2008 to 2012 involved establishing specialized healthcare services and leading organizational restructuring efforts. Additional experience includes operations management at Norfolk Primary Care Trust and support work at Norfolk & Waveney Mental Health Trust. Ratzer is also an experienced lecturer with a focus on management and leadership qualifications. Academic achievements include a Master’s degree in Human Resources Management from Arden University, a PGCE from UCS, and an MBA from the University of East Anglia.
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NHS Norfolk and Waveney Integrated Care Board (ICB)
NHS Norfolk and Waveney Integrated Care Board (ICB) plans and buys healthcare services for our local population. We are accountable for the performance and finances of the NHS across Norfolk and Waveney – a total budget of £2billion a year. Known as NHS Norfolk and Waveney, the organisation works with local people, health and care professionals and partner organisations to improve the health and wellbeing of our population. The organisation is part of the Norfolk and Waveney Integrated Care System, working with partners in local government, the voluntary sector and others and helping the NHS to support broader social and economic development and to tackle inequalities in health outcomes.