Rob Wilson

Rob Wilson is an experienced IT professional currently serving as a Service Desk Analyst at Niagara Health since September 2023. Previously, Rob worked as a Service Desk Support Analyst at Andrew Peller Limited, focusing on new user onboarding and support through various channels. Rob has a diverse background, including roles as a Software Project Manager at top5agent, where multiple teams were managed and new interfaces designed, as well as experience as a Helpdesk Analyst at IBM Canada, providing support to large American corporations. Early career positions included customer service support and technical assistance roles, alongside educational experience as a lab monitor at Seneca College. Rob holds an Ontario College Diploma in Computer Networking Support from Seneca Polytechnic and has prior education from Lakehead University and Deep River Science Academy.