Kim de Bruin

Kim de Bruin has a diverse work experience spanning multiple roles and industries. Kim started their career at Train2Work in 2015 as a Communication & Project Manager, where they focused on managing training courses and handling the company's rebranding activities. In 2018, they joined Axians NL as an IT Service Manager, responsible for maximizing customer value and implementing new service management systems. Kim also gained experience as a Young Professional Service Manager & Project Manager within the same company. In 2022, Kim moved to Aegon Nederland as an IT Service Manager, focusing on improving service management processes and building relationships with internal customers. Currently, they are working at NIBC Bank as an IT Vendor Manager - Vice President, where they oversee IT third-party service contracts, cost control, and vendor management.

Kim de Bruin completed a degree in Communications from De Haagse Hogeschool / The Hague University of Applied Sciences from 2011 to 2015. In 2020, Kim obtained a certification in Customer Success Manager from the Cisco Networking Academy. Additionally, Kim has obtained various other certifications including Certified SAFe Practitioner, Professional Scrum Product Owner I, Leading with Obeya Fundamentals, Professional Scrum Master I (PSM I), Cisco Customer Success Management, ITIL 4 - Create, Deliver and Support, ITIL 4 Foundation, Prince 2 - Project Management, and Customer Success Manager (CSM) certification from Cisco.