Carlos Andres Villegas Navarro

Carlos Andres Villegas Navarro is an experienced professional in telecommunications and VoIP implementation. Currently serving as Implementation Lead at NICE since January 2024, Carlos has a significant background stemming from a tenure at LiveVox from June 2013 to January 2024, where roles included Manager of VoIP Implementation & Support, Senior VoIP Engineer, VoIP Engineer, and Junior Cloud Support Engineer. Responsibilities encompassed process analysis, technology evaluation, and providing remote support for network issues. Carlos holds a degree in Ingeniero de Telecomunicaciones from Universidad Pontificia Bolivariana and is CCNA Certified from Universidad Nacional de Colombia.