Jerome Palacios III is a seasoned professional in BPO and call center management, known for their strong analytical problem-solving skills and a proven track record of driving performance. They have held significant leadership roles at companies such as Verizon, RingCentral, and Movate, overseeing large teams and enhancing operational efficiency. Currently, Jerome serves as the Director of Technical Support at NICE, leveraging their extensive experience to lead and manage global customer care initiatives. They earned a Bachelor of Science in Computer Engineering from the Polytechnic University of the Philippines.
This person is not in the org chart
This person is not in any teams
This person is not in any offices