Benjamin Ketchersid

Director of Customer Support at Community WFM

Benjamin Ketchersid is an experienced professional in customer support and operations management, currently serving as the Director of Customer Support at CommunityWFM since September 2022. Prior to this role, Benjamin was the Enterprise Operations Manager at Feedonomics for a brief period and held multiple positions at Real Geeks from March 2018 to July 2022, including Client Services Manager, Customer Success Manager, and Software Support. Benjamin's earlier career includes serving as an RFID Data System Administrator at FISH Technologies LLC and a System Administrator at Computronix LLC. Additionally, Benjamin has experience as a Network Quality Manager at AT&T and as an IT Specialist at both First National Bank of Wichita Falls and the US Army.

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Carrollton, United States

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Community WFM

CommunityWFM Provides cloud-hosted, 100% browser-based, forecasting, scheduling, adherence, WFM solutions for contact centers of all sizes.


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11-50

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