Laura Bagley has extensive experience in technical account management, currently serving as Manager at NICE since January 2024 after the company's acquisition of LiveVox, where Laura was Senior Manager from June 2019 to December 2023. Prior to LiveVox, Laura held various managerial roles across several companies, including XPO Logistics, iQor, JK Harris and Company, LLC, and McDonald's, demonstrating a strong background in operations, client relations, and team leadership. With a Master's Degree in Business Administration and a Bachelor's Degree in Psychology from Walden University, Laura has a proven track record in driving operational success, enhancing customer satisfaction, and achieving revenue growth while leveraging a solid foundation in education.
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