Lorraine Anderson

Lorraine Anderson is an experienced executive specializing in contact center operations and client relationship management. Currently serving as a Solution Sales Executive at NICE and a National Account Executive at LiveVox since September 2021, Lorraine focuses on fostering and expanding client relationships, educating clients on new product capabilities, and supporting their needs. Previous roles include Director of Contact Center Operations at F. H. Cann & Associates, Inc., and Director of Operations at Continuum Global Solutions, where Lorraine was responsible for strategic planning, execution, and quality service delivery. Lorraine's extensive background includes leadership positions at Qualfon and STARTEK, where emphasis was placed on customer service improvements and KPI achievement. Lorraine's career at Transworld Systems saw significant advancements, culminating in executive roles with oversight of substantial budgets and personnel, and a proven track record in operational growth and training excellence.