Marlene Zappia is a Customer Success Director - International, recognized for their innovative and energetic approach in consulting. With a strong background in customer service and relationship building, Marlene has developed trusted partnerships that drive sales across diverse customer bases. They held various roles at companies such as ClickSoftware, Nexidia, and NICE, where they focused on maximizing customer satisfaction and revenue. Marlene’s experience in strategic, value-based selling and support consultancy has spanned multiple sectors, including retail, finance, and telecommunications.
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