Randal Ribeiro is a seasoned professional with extensive experience in technical account management and IT services. Currently serving as the Lead Technical Account Manager at NiCE since June 2025, Randal previously held the position of IT Services Manager at Khomp from May 2022 to May 2025. As a co-owner and Chief Commercial Officer at Braniak Soluções em Tecnologia from May 2021 to January 2022, Randal demonstrated entrepreneurial skills. Randal's earlier roles include significant positions at Enghouse Interactive Brasil & Portugal, where responsibilities spanned from Customer Assistance Global Director to Technical Support Engineer over 15 years. Randal began a technical career at Atento as a Technical Support Engineer. Educationally, Randal holds an MBA in International Management from FIAP and a degree in Business Administration with a focus on Marketing and Finance from Centro Universitário Fundação Santo André.
This person is not in the org chart
This person is not in any teams
This person is not in any offices