Saul Freedenberg

Principal Technical Account Manager at NICE

Saul Freedenberg has a strong work experience in the field of technical account management and project management. Saul is currently working as a Principal Technical Account Manager at NICE CXone since April 2022. Previously, they held the position of Sr. Technical Account Manager at the same company from April 2020 to May 2022. Before joining NICE CXone, Saul worked at Mitel as a Team Lead, Contact Center Implementation / Project Manager from January 2016 to January 2020, where they managed large-scale customer deployments and oversaw project teams to ensure timely completion of high-quality deliverables. Prior to that, they worked as a Sr Applications Integration Specialist at Mitel from January 2014 to January 2016. Saul also has experience working at Aastra as a Sr. Application & Integration Specialist from April 1998 to January 2014, and at CSC as a Staff Network Support from April 1996 to March 1998.

Saul Freedenberg attended New England College from 1988 to 1992, where they pursued a degree in Computer Science. After completing their formal education, Saul also obtained several certifications from LinkedIn. In July 2021, they obtained certifications in "Creating a Positive Customer Experience," "Staying Positive in the Face of Negativity," and "The Secrets to Success at Work." Saul also obtained a certification in "Multipliers: How the Best Leaders Make Everyone Smarter (Blinkist Summary)" in June 2021. Additionally, Saul obtained a certification in "Microsoft Office 365: Administration" in January 2020.

Links

Previous companies

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Timeline

  • Principal Technical Account Manager

    April, 2022 - present

  • Sr Technical Account Manager

    April, 2020