Shivani Mangaleswaran

Shivani Mangaleswaran is a Software Engineer with a focus on backend development, currently working at NICE in the Customer Experience Analytics division since April 2024. Prior experience includes a role as Software Engineer II at ObservePoint, where contributions were made to core web scanning and data collection technology from December 2021 to April 2024. Earlier positions at Verizon included Software Engineer and Engineer II - Software Development, with responsibilities in mobile and web application development, including hybrid mobile applications using Angular and Ionic, as well as developing REST APIs in Java Spring Microservices. Additionally, Shivani completed a student internship at Verizon, enhancing the company's Global Real Estate experience through IoT and analytics. Educational qualifications include a Master of Computer Science in Data Science from the University of Illinois Urbana-Champaign and a Bachelor of Engineering in Computer Science and Engineering from Sathyabama Institute of Science & Technology, Chennai.