Lalit Mahajan

Lalit Mahajan has extensive experience in customer service and quality assurance at NICHROME INDIA LTD, where service-related roles have spanned from Senior QA Manager to DGM Customer Service since joining in June 1995. Key responsibilities have included call management, warranty management, customer complaint resolution, technical support, and team building. Lalit has actively contributed to the development and implementation of ISO standards and has a strong background in training and mentoring service engineers. Educational qualifications include an Engineer’s Degree in electronics from COE, Kopargaon, and earlier studies at KBP Polytechnic College, SSGM College of Science, and S.G. Vidyalaya.