Evidence-Based User Experience (UX) Research, Training, and Consulting: Nielsen Norman Group is headquartered in Silicon Valley, with members in 17 additional locations throughout the United States. Services are provided world-wide. Helps clients manage the product and service design process to produce effective, profitable results. In-depth virtual UX training courses online and manages the certification process for the UX Certified (UXC) and UX Master Certified (UXMC) certificates.

Consulting

Research

Training

Nielsen Norman Group

Kara Pernice

Mimi Gardner

Bruce Tognazzini

Sarah Gibbons

Hoa Loranger

Raluca Budiu

Kelley Gordon

The Research and Development team at Nielsen Norman Group conducts extensive user experience (UX) research to provide evidence-based insights that drive effective and profitable product and service design. They gather and analyze data to inform best practices, support the development of in-depth virtual training courses, and contribute to the certification process for UX Certified (UXC) and UX Master Certified (UXMC) credentials.

Research and Development

User Experience Team

Consulting and Data Strategy Team

Research and Development

About

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Other teams at Nielsen Norman Group

User Experience Team

Consulting and Data Strategy Team