Evidence-Based User Experience (UX) Research, Training, and Consulting: Nielsen Norman Group is headquartered in Silicon Valley, with members in 17 additional locations throughout the United States. Services are provided world-wide. Helps clients manage the product and service design process to produce effective, profitable results. In-depth virtual UX training courses online and manages the certification process for the UX Certified (UXC) and UX Master Certified (UXMC) certificates.

Consulting

Research

Training

Nielsen Norman Group

Nielsen Norman Group's headquarters in Silicon Valley, CA, United States

This department focuses on building and maintaining software applications and systems.

Software Development

The User Experience Team at Nielsen Norman Group conducts evidence-based UX research, provides in-depth training, and offers consulting services worldwide. They help clients optimize product and service design for effectiveness and profitability, and also manage UX certification processes, including UXC and UXMC certificates. The team comprises specialists and senior specialists dedicated to refining user experience through research, writing, and expert analysis.

User Experience Team

The Research and Development team at Nielsen Norman Group conducts extensive user experience (UX) research to provide evidence-based insights that drive effective and profitable product and service design. They gather and analyze data to inform best practices, support the development of in-depth virtual training courses, and contribute to the certification process for UX Certified (UXC) and UX Master Certified (UXMC) credentials.

Research and Development

This department focuses on enhancing the overall user experience through research, design, and testing of products.

User Experience

The Consulting and Data Strategy Team at Nielsen Norman Group aids clients in optimizing their product and service design through evidence-based UX research and insights. This team, led by the Director of Consulting and the Senior Director of Data Strategy, leverages data analytics and visualization tools like BI and Tableau to provide actionable recommendations. Their collective expertise ensures that clients receive strategic guidance and detailed analytics reports to enhance user experience and drive profitable outcomes.

Consulting and Data Strategy Team

The Education and Training team at Nielsen Norman Group designs and delivers in-depth virtual UX training courses, develops and manages the certification process for UX Certified (UXC) and UX Master Certified (UXMC) certificates, and engages recognized industry experts as guest lecturers and instructors to enhance course content and stakeholder engagement.

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User Experience Team

Research and Development

User Experience

Consulting and Data Strategy Team

Education and Training