Evidence-Based User Experience (UX) Research, Training, and Consulting: Nielsen Norman Group is headquartered in Silicon Valley, with members in 17 additional locations throughout the United States. Services are provided world-wide. Helps clients manage the product and service design process to produce effective, profitable results. In-depth virtual UX training courses online and manages the certification process for the UX Certified (UXC) and UX Master Certified (UXMC) certificates.

Consulting

Research

Training

Nielsen Norman Group

Kara Pernice

Mimi Gardner

Bruce Tognazzini

Sarah Gibbons

Hoa Loranger

Raluca Budiu

Kelley Gordon

The User Experience Team at Nielsen Norman Group conducts evidence-based UX research, provides in-depth training, and offers consulting services worldwide. They help clients optimize product and service design for effectiveness and profitability, and also manage UX certification processes, including UXC and UXMC certificates. The team comprises specialists and senior specialists dedicated to refining user experience through research, writing, and expert analysis.

User Experience Team

Research and Development

Consulting and Data Strategy Team

User Experience Team

About

Team members

Other teams at Nielsen Norman Group

Research and Development

Consulting and Data Strategy Team