Arwen Xanthe Finlayson

Arwen Xanthe Finlayson is a seasoned professional in customer success and analytics with extensive experience in the FMCG sector. Currently serving as Global Customer Success Director at NielsenIQ since February 2020, Arwen excels in customer success analytics and consultancy for global and regional markets. Previous roles at Nielsen include European Industry Insight Lead and Senior Client Manager, focusing on beverage and food sectors across Europe and the UK. Earlier experience as a Media Analyst at Klea News Management involved working with pharmaceutical and government industries. Arwen holds a Bachelor of Commerce Honours (Cum Laude) and a Bachelor of Social Sciences from the University of KwaZulu-Natal, alongside a Matric Exemption from St Mary's DSG, Kloof.