Susan Baird-Smith

Susan Baird-Smith is a Global Account Manager at Niji since April 2018, where responsibilities include managing a major account in the energy sector. Previously, Susan served as a Digital Account Manager at Niji, contributing to clients' transformation through strategic consulting, design, and software development. Prior experience includes working as a Business Engineer at Aubay, focusing on client portfolio management primarily in banking, as well as retail and energy sectors. Additionally, Susan held the position of Sector Manager at Michel et Augustin, overseeing sales across 160 locations in West Paris. Earlier roles include a Marketing Assistant at Universal Music Group and HR Officer at Universidad De La Salle Bajío, coupled with earlier experience in customer service. Educational qualifications include a Master's degree in Business Administration and Management from IESEG and a Bachelor's degree from Universidad de La Salle Bajío.